{"nhtsa_id":11019585,"type":"over_the_air","type_name":"Over-the-air update","date_added":"2025-06-17","date":"2025-06-10","document_id":"OTHERDOC_132","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Telematics Box Module","summary":"\"Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may experience one or more of the following: - Error display of \"\"Uconnect Box Requires Service/Wifi Unavailable\"\" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of \"\"Uconnect Box Requires Service\"\" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019585-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019585-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11019585","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B1560","B1561","B1562","B22A9"],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ram_1500","2023_ram_1500","2024_ram_1500"]},{"make":"RAM","model":"2500","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ram_2500","2023_ram_2500","2024_ram_2500"]},{"make":"RAM","model":"3500","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ram_3500","2023_ram_3500","2024_ram_3500"]},{"make":"RAM","model":"4500","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ram_4500","2023_ram_4500","2024_ram_4500"]},{"make":"RAM","model":"5500","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ram_5500","2023_ram_5500","2024_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}