{"nhtsa_id":11019476,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-06-11","date":"2025-06-04","document_id":"SSM 53866","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; STRUCTURE:BODY","mfr_system":null,"summary":"Some 2025 Expedition and Navigator vehicles may exhibit a power liftgate/tailgate inoperative condition with or without diagnostic trouble code (DTC) in the rear gate trunk module (RGTM). A liftgate/tailgate ajar light may also be displayed in the center display. This may be due to the software in the RGTM. To correct the condition, reprogram the RGTM using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition remains, continue with normal diagnostics per the Workshop Manual (WSM). For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019476-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019476-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11019476","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}