{"nhtsa_id":11019455,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-06-11","date":"2025-06-03","document_id":"SSM 53863","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; VISIBILITY/WIPER; UNKNOWN OR OTHER; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2025 Explorer/Aviator vehicles may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). The image processing module A (IPMA) should not store these DTCs. This condition may be due to the software in the IPMA causing no communication on the network. To restore communication/function, download and run the \"IPMA - Image Processing Module A (IPMA) Recovery\" app in the Ford Diagnosis and Repair System (FDRS) tool, then \"Trusted Real-Time Operation Network (TRON) Module Authentication\" following FDRS screen instructions. Next, download and run the \"IPMA - Image Processing Module A (IPMA) Alignment\" app, recheck DTCs and confirm that all warning messages are cleared from the IPC. For vehicles equipped with a 360 degree camera, perform the \"360 Degree View Camera Alignment\" procedure in Workshop Manual (WSM), Section 413-13. If these steps correct the condition, release the vehicle back to the customer.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019455-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019455-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11019455","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_lincoln_aviator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}