{"nhtsa_id":11019097,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-06-04","date":"2025-05-22","document_id":"09-024-25","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":"Rearview Mirror","summary":"Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror installation. The adhesive is squeezed out between the windshield and the mirror base. The rearview mirror is assembled on top of the overextended adhesive. The adhesive is softened by heat, and loosening screws, results in a rattling concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019097-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11019097-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11019097","components":[],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2021,"match":"exact","vehicle_ids":["2016_mazda_cx-3","2017_mazda_cx-3","2018_mazda_cx-3","2019_mazda_cx-3","2020_mazda_cx-3","2021_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2025,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5","2016_mazda_cx-5","2017_mazda_cx-5","2018_mazda_cx-5","2019_mazda_cx-5","2020_mazda_cx-5","2021_mazda_cx-5","2022_mazda_cx-5","2023_mazda_cx-5","2024_mazda_cx-5","2025_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2007,"year_to":2023,"match":"exact","vehicle_ids":["2007_mazda_cx-9","2008_mazda_cx-9","2009_mazda_cx-9","2010_mazda_cx-9","2011_mazda_cx-9","2012_mazda_cx-9","2013_mazda_cx-9","2014_mazda_cx-9","2015_mazda_cx-9","2016_mazda_cx-9","2017_mazda_cx-9","2018_mazda_cx-9","2019_mazda_cx-9","2020_mazda_cx-9","2021_mazda_cx-9","2022_mazda_cx-9","2023_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3","2017_mazda_mazda3","2018_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2021,"match":"exact","vehicle_ids":["2014_mazda_mazda6","2015_mazda_mazda6","2016_mazda_mazda6","2017_mazda_mazda6","2018_mazda_mazda6","2019_mazda_mazda6","2020_mazda_mazda6","2021_mazda_mazda6"]},{"make":"MAZDA","model":"MX-5","year_from":2016,"year_to":2023,"match":"exact","vehicle_ids":["2016_mazda_mx-5","2017_mazda_mx-5","2018_mazda_mx-5","2019_mazda_mx-5","2020_mazda_mx-5","2021_mazda_mx-5","2022_mazda_mx-5","2023_mazda_mx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}