{"nhtsa_id":11018921,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-06-03","date":"2025-05-19","document_id":"LI14.20-N-079253","mfr_campaign":null,"replaces":null,"component":"ENGINE","mfr_system":null,"summary":"Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas recirculation cooler (low pressure)' is not sufficient. Cause The issue is attributed to an error in the coding of the climate control unit software (HVAC177). Remedy A software update to correct the coding error is currently in the process of release for the Aftersales network. In the interim, please proceed as follows: •Erase the fault memory (DTCs) from the control unit. •Return the vehicle to the customer. •No further diagnostic or repair procedures are required at this time.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11018921-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11018921-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11018921","components":[{"id":"engine","name":"Engine","parent":null}],"codes":["P300E"],"topics":[],"vehicles":[{"make":"FREIGHTLINER","model":"SPRINTER (VS30)","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_freightliner_sprinter","2020_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 1500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_freightliner_sprinter","2020_freightliner_sprinter","2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 2500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_freightliner_sprinter","2020_freightliner_sprinter","2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 3500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_freightliner_sprinter","2020_freightliner_sprinter","2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 4500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_freightliner_sprinter","2020_freightliner_sprinter","2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER (VS30)","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}