{"nhtsa_id":11018631,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-05-29","date":"2025-05-20","document_id":"9100574","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Radio","summary":"Radio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to \"Vehicle\" 2. Go to \"Settings\" 3. Go to \"System Information\" 4. Find the radio version from \"Version information\" Example software version: U37.2, U39.4, etc.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11018631-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11018631-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11018631","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_ram_1500","2024_ram_1500","2025_ram_1500"]},{"make":"RAM","model":"2500","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_ram_2500","2024_ram_2500","2025_ram_2500"]},{"make":"RAM","model":"3500","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_ram_3500","2024_ram_3500","2025_ram_3500"]},{"make":"RAM","model":"4500","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_ram_4500","2024_ram_4500","2025_ram_4500"]},{"make":"RAM","model":"5500","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_ram_5500","2024_ram_5500","2025_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}