{"nhtsa_id":11018608,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-05-28","date":"2025-05-26","document_id":"S2523000050","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN; ENGINE; UNKNOWN OR OTHER","mfr_system":"Engine Mounts, Transmission Mounts","summary":"Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11018608-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11018608-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11018608","components":[{"id":"engine","name":"Engine","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2025,"match":"exact","vehicle_ids":["2017_chrysler_pacifica","2018_chrysler_pacifica","2019_chrysler_pacifica","2020_chrysler_pacifica","2021_chrysler_pacifica","2022_chrysler_pacifica","2023_chrysler_pacifica","2024_chrysler_pacifica","2025_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2017,"year_to":2025,"match":"base","vehicle_ids":["2017_chrysler_pacifica","2018_chrysler_pacifica","2019_chrysler_pacifica","2020_chrysler_pacifica","2021_chrysler_pacifica","2022_chrysler_pacifica","2023_chrysler_pacifica","2024_chrysler_pacifica","2025_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2020,"year_to":2025,"match":"exact","vehicle_ids":["2020_chrysler_voyager","2021_chrysler_voyager","2022_chrysler_voyager","2023_chrysler_voyager","2024_chrysler_voyager","2025_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}