{"nhtsa_id":11018495,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-05-20","date":"2025-05-18","document_id":"23-023-25","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY","mfr_system":"Carpet","summary":"\"Rear Carpet Loose Customers may experience one or more of the following: ● The rear carpet is untucked. ● The rear carpet is torn. ● The rear carpet is coming out/loose. This bulletin involves modifying the rear tub carpet fasteners.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11018495-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11018495-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11018495","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_chrysler_pacifica","2025_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2024,"year_to":2025,"match":"base","vehicle_ids":["2024_chrysler_pacifica","2025_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_chrysler_voyager","2025_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}