{"nhtsa_id":11017932,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-05-06","date":"2025-05-05","document_id":"9100569","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Video Routing Module","summary":"\"Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017932-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017932-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11017932","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2025,"match":"exact","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica","2024_chrysler_pacifica","2025_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2022,"year_to":2025,"match":"base","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica","2024_chrysler_pacifica","2025_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2022,"year_to":2025,"match":"exact","vehicle_ids":["2022_chrysler_voyager","2023_chrysler_voyager","2024_chrysler_voyager","2025_chrysler_voyager"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2022,"year_to":2025,"match":"exact","vehicle_ids":["2022_jeep_grand-cherokee","2023_jeep_grand-cherokee","2024_jeep_grand-cherokee","2025_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE 4XE","year_from":2022,"year_to":2025,"match":"base","vehicle_ids":["2022_jeep_grand-cherokee","2023_jeep_grand-cherokee","2024_jeep_grand-cherokee","2025_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE L","year_from":2022,"year_to":2025,"match":"exact","vehicle_ids":["2022_jeep_grand-cherokee-l","2023_jeep_grand-cherokee-l","2024_jeep_grand-cherokee-l","2025_jeep_grand-cherokee-l"]},{"make":"JEEP","model":"GRAND WAGONEER","year_from":2022,"year_to":2025,"match":"exact","vehicle_ids":["2022_jeep_grand-wagoneer","2023_jeep_grand-wagoneer","2024_jeep_grand-wagoneer","2025_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2022,"year_to":2025,"match":"exact","vehicle_ids":["2022_jeep_wagoneer","2023_jeep_wagoneer","2024_jeep_wagoneer","2025_jeep_wagoneer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}