{"nhtsa_id":11017593,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-05-02","date":"2025-04-28","document_id":"LI27.60-P-076554","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Complaint • Hard 1-2 shift • Jerky shifting • Jolting when moving off Cause Insufficient data points for the adaptation limits algorithm Remedy A software bundle has been released. Please check for available software in the VGS Control Unit. Please carry out the following: • Update all control units included with VGS Control Unit software update • Check the transmission oil level and correct if necessary • Rinse the valves 3 times via XENTRY • Perform a stationary standstill adaptation • Collect EEPROM data If the problem persists, please perform driving adaptations of the 4-5 upshift (4-5 shift adapts K81 for 1-2) at least ten to fifteen times: • Level track (no incline/decline) • Slippery drive program • Display the torque in the instrument cluster: The torque must be between 100 and 250 Nm, preferably closer to the maximum torque • Constant engine torque • Engine speed under 2500 rpm • Do not shift via paddle • Collect a new EEPROM data after all adaptions are complete If the problem persists OR this is a return visit after the software update, please create a TIPS case with the following attachments: • Initial Quick Test w/ Freeze frame data • VGS Control Unit Log • All collected EEPROM files","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017593-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017593-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11017593","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C43 4MATIC","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG SL43","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}