{"nhtsa_id":11017454,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-05-01","date":"2025-04-24","document_id":"15-325-25","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This Bulletin provides best practices for troubleshooting and resolving Solterra Connect Telematics issues on the 2023-25MY Solterra, mainly when the customer’s driver profile is not the primary profile or when Solterra Connect activation fails.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017454-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017454-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11017454","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"SOLTERRA","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_subaru_solterra","2024_subaru_solterra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}