{"nhtsa_id":11017395,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-05-01","date":"2025-04-29","document_id":"SSM 53681","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Some 2025 Expedition/Navigator vehicles equipped with third row power seats may experience an inoperative power fold condition when a power fold seat control switch button is pressed (3L, Both or 3R). This may be due to the software within the seat control module J (SCMJ). Third row seat power fold function can be restored by performing the following updated relearn procedure: 1. Start the vehicle and open the power liftgate/tailgate. 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent the third-row seats from folding/unfolding. 3. Push and hold the power fold seat control switch button labeled Both for 1 minute. The seats will begin to move. 4. Once the seats have stopped, hold the both button for an additional 5 seconds. 5. Verify correct power fold operation has returned to the third-row seat by pressing the 3L and 3R buttons independently. If the third-row power fold function remains inoperative after performing the revised relearn procedure, continue with normal Workshop Manual (WSM) diagnostics located in Section 501-10C. The Owner's Manual and WS","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017395-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017395-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11017395","components":[],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}