{"nhtsa_id":11017229,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-04-25","date":"2025-04-07","document_id":"LI42.10-P-063502","mfr_campaign":null,"replaces":null,"component":"SERVICE BRAKES","mfr_system":null,"summary":"Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining where the piston contacts the pad backing plate. See picture \"Adhesive and Paste Application Area\". 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture \"Chamfered Pads\". 5. Apply heat-resistant lubricating paste to the sides of the backing plate. See picture \"Adhesive and Paste Application Area\". 6. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. Chamfer edges (round off sharp leading edges) on brake pads. See picture \"Chamfered Pads\". IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off recouperation prior to bedding in brakes. d) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. e) Finally drive approx. 3 miles to allow the system to cool. f) Reassess noise.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017229-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017229-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11017229","components":[{"id":"brakes","name":"Brakes","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES BENZ","model":"AMG E53","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"REDUNDANT C63 AMG","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2016,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C43 4MATIC","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG 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