{"nhtsa_id":11017135,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-04-23","date":"2025-04-21","document_id":"LI54.30-P-079004","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint The message \"Device detected at diagnostics connection See Owner’s Manual\" appears sporadically in the multifunction display of the instrument cluster while driving (see picture in attachment). Cause On vehicles with HERMES 3.0 currently, • A2389015700 • A2389015800 • A2389018400 • A2389018900 • A2389019000 • A2389019800 • A2579011200 • A2579012100 The above-mentioned message is sporadically displayed in the instrument cluster once Remedy Please manually commission the control unit N112/9 (HERMES) using XENTRY: XENTRY→ \"N112/9 - Control unit for telematics services (HERMES)\" -> \"Adaptations\" -> \"Control unit commissioning\" -> \"Commissioning of previously installed control unit\" Invoice the required work using damage code 8251M/01 (damage location/damage type).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017135-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017135-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11017135","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES","model":"EQA","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"A 220","year_from":2019,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG A35","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLA35","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLA45","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLA 35","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLA 45S","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLA35","year_from":2021,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLA45","year_from":2020,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLA45 S","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLB35","year_from":2020,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE43","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE53","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE53 4MATIC+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63 S","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63 S 4MATIC+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLA 250","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLA 250","year_from":2020,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 200","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 250","year_from":2020,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350 E","year_from":2020,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 400 E","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 400 E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450E 4MATIC","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 580","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 580 4MATIC","year_from":2022,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}