{"nhtsa_id":11017089,"type":"service_campaign","type_name":"Service campaign","date_added":"2025-04-17","date":"2025-04-17","document_id":"N252492830-01","mfr_campaign":"N252492830-01","replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017089-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017089-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11017089","components":[],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ESCALADE IQ","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_cadillac_escalade-iq"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}