{"nhtsa_id":11017039,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-04-15","date":"2025-04-01","document_id":"LI83.20-P-051802","mfr_campaign":null,"replaces":null,"component":"ENGINE","mfr_system":null,"summary":"Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see picture). Remedy With the aforementioned complaint, make sure that the cooling circuit is inspected for silicate residues after all standard tests are completed. The silicate residues tend to accumulate upstream of the shutoff valve for the heater hot water pulsed valve. If there are silicate residues in the coolant, the engine must be flushed thoroughly. To make sure that all silicate residues are removed from the cooling circuit, the following parts must also be replaced (cleaning of these components is not sufficient): Coolant expansion reservoir, radiator, oil/water heat exchanger (oil cooler), heater valve, heat exchanger of heater, coolant and, if installed, the electric water pump for the residual heat utilization system. Determine the parts for the respective vehicle in the EPC.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017039-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11017039-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11017039","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES BENZ","model":"AMG CLK63","year_from":2008,"year_to":2008,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C230","year_from":2001,"year_to":2007,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C240","year_from":2001,"year_to":2005,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C280","year_from":2006,"year_to":2007,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C300","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES 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