{"nhtsa_id":11016914,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-04-09","date":"2025-04-03","document_id":"SSM 53564","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Some 2024-2025 Explorer vehicles built on 01-Feb-2024 and through 31-Jul-2024 may exhibit a rattle/clunk/knock noise from the front suspension at low speeds between 8-30 mph (13-48 km/h) over bumpy or uneven pavement while driving straight.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11016914-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11016914-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11016914","components":[],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_ford_explorer","2025_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}