{"nhtsa_id":11016423,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-04-03","date":"2025-03-10","document_id":"LI14.20-N-073867","mfr_campaign":null,"replaces":null,"component":"FUEL/PROPULSION SYSTEM","mfr_system":null,"summary":"EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Operation Text: 1. Diagnosis of EGR Valve related concerns including CEL, or drivability concern. 2. Clean EGR Valve. 3. Remove and re-install EGR Valve. 4. Quick Test","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11016423-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11016423-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11016423","components":[{"id":"fuel-system","name":"Fuel system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"SPRINTER 2500","year_from":2006,"year_to":2009,"match":"base","vehicle_ids":["2006_dodge_sprinter","2007_dodge_sprinter","2008_dodge_sprinter","2009_dodge_sprinter"]},{"make":"DODGE","model":"SPRINTER 2500","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"SPRINTER 3500","year_from":2006,"year_to":2009,"match":"base","vehicle_ids":["2006_dodge_sprinter","2007_dodge_sprinter","2008_dodge_sprinter","2009_dodge_sprinter"]},{"make":"DODGE","model":"SPRINTER 3500","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"FREIGHTLINER","model":"SPRINTER (VS30)","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_freightliner_sprinter","2020_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 1500","year_from":2007,"year_to":2024,"match":"base","vehicle_ids":["2007_freightliner_sprinter","2008_freightliner_sprinter","2009_freightliner_sprinter","2010_freightliner_sprinter","2011_freightliner_sprinter","2012_freightliner_sprinter","2013_freightliner_sprinter","2014_freightliner_sprinter","2015_freightliner_sprinter","2016_freightliner_sprinter","2017_freightliner_sprinter","2018_freightliner_sprinter","2019_freightliner_sprinter","2020_freightliner_sprinter","2021_freightliner_sprinter","2022_freightliner_sprinter","2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 2500","year_from":2003,"year_to":2003,"match":null,"vehicle_ids":[]},{"make":"FREIGHTLINER","model":"SPRINTER 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1500","year_from":2010,"year_to":2024,"match":"base","vehicle_ids":["2010_mercedes-benz_sprinter","2011_mercedes-benz_sprinter","2012_mercedes-benz_sprinter","2013_mercedes-benz_sprinter","2014_mercedes-benz_sprinter","2015_mercedes-benz_sprinter","2016_mercedes-benz_sprinter","2017_mercedes-benz_sprinter","2018_mercedes-benz_sprinter","2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2010,"year_to":2024,"match":"base","vehicle_ids":["2010_mercedes-benz_sprinter","2011_mercedes-benz_sprinter","2012_mercedes-benz_sprinter","2013_mercedes-benz_sprinter","2014_mercedes-benz_sprinter","2015_mercedes-benz_sprinter","2016_mercedes-benz_sprinter","2017_mercedes-benz_sprinter","2018_mercedes-benz_sprinter","2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2010,"year_to":2024,"match":"base","vehicle_ids":["2010_mercedes-benz_sprinter","2011_mercedes-benz_sprinter","2012_mercedes-benz_sprinter","2013_mercedes-benz_sprinter","2014_mercedes-benz_sprinter","2015_mercedes-benz_sprinter","2016_mercedes-benz_sprinter","2017_mercedes-benz_sprinter","2018_mercedes-benz_sprinter","2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2010,"year_to":2024,"match":"base","vehicle_ids":["2010_mercedes-benz_sprinter","2011_mercedes-benz_sprinter","2012_mercedes-benz_sprinter","2013_mercedes-benz_sprinter","2014_mercedes-benz_sprinter","2015_mercedes-benz_sprinter","2016_mercedes-benz_sprinter","2017_mercedes-benz_sprinter","2018_mercedes-benz_sprinter","2019_mercedes-benz_sprinter","2020_mercedes-benz_sprinter","2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}