{"nhtsa_id":11015673,"type":"over_the_air","type_name":"Over-the-air update","date_added":"2025-03-17","date":"2025-03-05","document_id":"OTA - 5497828","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the MBUX multimedia system software does not correspond with the latest series production configuration. The MBUX multimedia system software will receive an update to introduce new functions and improve the customer experience. Remedy MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11015673-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11015673-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11015673","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLE53","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLE63E S","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E 53 4MATIC+ WAGON","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG G63","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 300","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLE 300","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 450","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"E 350","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}