{"nhtsa_id":11015269,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-03-07","date":"2025-03-05","document_id":"TSB_CHA127V","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":"CHA","summary":"TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting a ‘clunking’ noise from the rear suspension while traveling over rough/bumpy terrain on certain 2024-2025MY Sorento (MQ4a) vehicles produced from January 6, 2024 through January 31, 2025. The noise on the affected vehicles may have been caused due to a decrease of gas pressure from within the shock absorber body.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11015269-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11015269-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11015269","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_kia_sorento","2025_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}