{"nhtsa_id":11014593,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-02-28","date":"2025-02-03","document_id":"LI54.71-P-078802","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint MBUX headunit display with red text box \"System Inoperative\". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Under analysis. Remedy For chassis 118, 167, 177, 213, 238, 243, 247, 253, and 293 use Xentry to update headunit (A26/17). Target software number is 247 904 6600 (E905.4).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11014593-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11014593-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11014593","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES","model":"EQA","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLA45","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E 53 4MATIC+ WAGON","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E53","year_from":2019,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E53 S","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E53E","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2016,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63","year_from":2018,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S","year_from":2020,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63S","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE53","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE53 4MATIC+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GT43","year_from":2021,"year_to":2024,"match":"base","vehicle_ids":["2021_mercedes-benz_amg-gt","2022_mercedes-benz_amg-gt","2023_mercedes-benz_amg-gt","2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT53","year_from":2019,"year_to":2023,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt","2022_mercedes-benz_amg-gt","2023_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT53E","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt","2022_mercedes-benz_amg-gt","2023_mercedes-benz_amg-gt","2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63 S","year_from":2022,"year_to":2023,"match":"base","vehicle_ids":["2022_mercedes-benz_amg-gt","2023_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63S","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"E 400","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450","year_from":2019,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 250","year_from":2022,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 250+","year_from":2023,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 300 4MATIC","year_from":2022,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 350 4MATIC","year_from":2022,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLA 250","year_from":2021,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 250","year_from":2020,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2018,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350","year_from":2018,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC300","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC350E","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450E 4MATIC","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}