{"nhtsa_id":11014446,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-02-25","date":"2025-02-22","document_id":"25-BE-003G DN","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Genesis Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Connected Car Services functions. Voice Recognition, Sports Media, and Weather will not be available. Retailer stock and retailed vehicles are both affected. If a guest calls in and vehicle is experiencing issues related to Connected Car Services, please have them come into the retailer to assist with resetting the Connected Car Services Data Communication Unit (DCU) and utilize TSB 25-BE-003G posted on Genesis Tech Info.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11014446-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11014446-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11014446","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"GENESIS","model":"G80","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_genesis_g80"]},{"make":"GENESIS","model":"G90","year_from":2023,"year_to":2025,"match":"exact","vehicle_ids":["2023_genesis_g90","2024_genesis_g90","2025_genesis_g90"]},{"make":"GENESIS","model":"GV60 EV","year_from":2023,"year_to":2025,"match":"base","vehicle_ids":["2023_genesis_gv60","2024_genesis_gv60","2025_genesis_gv60"]},{"make":"GENESIS","model":"GV80","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_genesis_gv80"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}