{"nhtsa_id":11014400,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-02-21","date":"2025-02-18","document_id":"LI27.60-P-078599","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Complaint Harsh 5-4 shift felt while braking, may be mistaken for a harsh brake engagement Cause In certain driving scenarios the transmission adaption is recorded at a higher value skewing the learning and leading to harsh engagement of clutches that is felt as a harsh 5-4 Remedy SW is now available for the Transmission that adjusts the learning to keep adaption values within a proper range Please still run through the IPR process for all steps to be available this allows us to gather information without need for TIPS case 1.) Clear all faults 2.) After perform the reset of learned values deceleration mode in VGS Special Procedures Tab 3.) Then please perform 3-5 standstill adaptions in a row *** THE ADAPTIONS MUST BE RESET AND SHIFTING CORRECTED BEFORE CONTINUING*** 4.) Please Install the new transmission SW via Xentry 5.) Confirm all operations are normal and perform final QC If issues arise during the process, please open a TIPS case","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11014400-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11014400-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11014400","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG GLE53 4MATIC+","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLS 450 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}