{"nhtsa_id":11014372,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-02-20","date":"2025-02-14","document_id":"08-033-25","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Radio","summary":"\"Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). Other Software Improvements: ● Assist application performance improvements This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two USB update. \"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11014372-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11014372-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11014372","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GLADIATOR","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_jeep_gladiator"]},{"make":"JEEP","model":"WRANGLER","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_jeep_wrangler"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}