{"nhtsa_id":11013703,"type":"service_campaign","type_name":"Service campaign","date_added":"2025-02-05","date":"2025-01-09","document_id":"Circular 06XG_20250109","mfr_campaign":"06XG","replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"There may be an unfavorable software configuration within the body control module (HCP4) architecture. As a result, it may sometimes not be possible to unlock the vehicle from the outside. A software update will be carried out to correct the issue. Updated Affected Vehicle Chart Added new instructions for criteria 02 vehicles. Removed claiming for loaner Added SVM code for criteria 02 vehicles Added Appendix B for flash troubleshooting","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11013703-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11013703-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11013703","components":[],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"Q6 E-TRON","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}