{"nhtsa_id":11013602,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-02-04","date":"2021-09-01","document_id":"SC-21-039","mfr_campaign":"SC-21-039","replaces":null,"component":"STRUCTURE:BODY","mfr_system":null,"summary":"Transit bus repair to the heated mat at the rear door of the vehicle to resolve sealing and securement issues.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-11013602-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-11013602-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11013602","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"PROTERRA","model":"CATALYST","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"PROTERRA","model":"ZX5","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}