{"nhtsa_id":11012594,"type":"service_campaign","type_name":"Service campaign","date_added":"2025-01-07","date":"2024-12-19","document_id":"CUSTOMER LETTER","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This Service Campaign Customer Letter sent to owners explains how extreme cold temperatures affects the PHEV battery, provides recommendations to help the battery remain in Ready mode and offers a software update to prolong the time it takes for the battery to cool off.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11012594-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11012594-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11012594","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MITSUBISHI","model":"OUTLANDER PHEV","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_mitsubishi_outlander","2024_mitsubishi_outlander"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}