{"nhtsa_id":11012178,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2025-01-02","date":"2025-01-03","document_id":"2024090016","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024 E-Class and CLE-Class (214, 236 platform) vehicles, the software for the MBUX control unit and the head unit does not correspond to the current series production configuration. As a result, the infotainment system may not function correctly. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the software for the MBUX control unit and the head unit, as well as perform an SCN coding for the parking system control unit.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11012178-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2025/MC-11012178-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11012178","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG CLE53","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLE 300","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 450","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"E 350","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}