{"nhtsa_id":11011919,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-12-18","date":"2024-12-13","document_id":"21-054-24 REV. E","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":"Rear Selective Thrust Washer","summary":"\"Rear Selective Thrust Washer Failure **This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customer’s VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair. For all other vehicles with the MIL illuminated or exhibiting any customer symptoms/conditions, this service action does not apply. Please follow normal diagnostic and repair procedures.** This bulletin involves replacing the transmission 4C clutch hub/reaction sun gear assembly and the 4C clutch hub/reaction sun gear assembly rear selective thrust plate/shim. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11011919-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11011919-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11011919","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_ram_2500"]},{"make":"RAM","model":"3500","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}