{"nhtsa_id":11011846,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-12-16","date":"2024-12-11","document_id":"LI54.10-P-077250","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint Customer states CEL is on. Cause Quick test shows FC P0A7F00 The state of health limit of the hybrid/high-voltage battery module has been reached. No drivability concerns occurred and vehicle drives as normal. Remedy Do not replace any parts!! 254: SW has been released. Ensure all Add-ons are installed. Update A66 with the latest SW A 000 903 51 75 MY24 206: SW has been released. Ensure all Add-ons are installed. Update A66 with the latest SW A 000 903 52 75 After SW has been updated, perform the following reset procedure: Step 1: Read the State of Health Resistance - (SOH-R) Step 2: If SOH-R <=125%: Clear fault memory in PTCU(N127) and 48V battery (A66). Procedure finished. If SOH > 125%: Drive for a duration of 60 minutes to retrain the SOH-R value. Step 3: Read the State of Health Resistance - (SOH-R) If SOH-R <=125%: Clear fault memory in PTCU(N127) and 48V battery (A66). Procedure finished. If SOH > 125%: Park vehicle in Workshop for >12 hours in warm ambient temperature >60F, afterwards drive for a duration of 60 minutes. Step 4: Read the State of Health Resistance - (SOH-R) If SOH-R <=125%: Clear fault memory in PTCU(N127) and 48V battery (A66). Procedure finished. If SOH-R is still >125%, open a TIPS case.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11011846-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11011846-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11011846","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["P0A7F"],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2016,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63","year_from":2018,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S","year_from":2020,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63S","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 300","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2018,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300 COUPE","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350","year_from":2018,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E 4MATIC","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC300","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC350E","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}