{"nhtsa_id":11011512,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-12-05","date":"2024-12-04","document_id":"9100448","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":"Headrest","summary":"HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11011512-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11011512-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11011512","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2011,"year_to":2022,"match":"exact","vehicle_ids":["2011_jeep_grand-cherokee","2012_jeep_grand-cherokee","2013_jeep_grand-cherokee","2014_jeep_grand-cherokee","2015_jeep_grand-cherokee","2016_jeep_grand-cherokee","2017_jeep_grand-cherokee","2018_jeep_grand-cherokee","2019_jeep_grand-cherokee","2020_jeep_grand-cherokee","2021_jeep_grand-cherokee","2022_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}