{"nhtsa_id":11010954,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-12-03","date":"2024-11-27","document_id":"9100456","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":"Headrest","summary":"Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010954-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010954-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11010954","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2011,"year_to":2016,"match":"exact","vehicle_ids":["2011_chrysler_town-and-country","2012_chrysler_town-and-country","2013_chrysler_town-and-country","2014_chrysler_town-and-country","2015_chrysler_town-and-country","2016_chrysler_town-and-country"]},{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2017,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"CARAVAN","year_from":2011,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}