{"nhtsa_id":11010699,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-11-20","date":"2024-11-13","document_id":"TSB_ELE352_R1","mfr_campaign":"SA582","replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"ELE","summary":"TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MYKia vehicles (refer to model list on page 8) to remedy a ‘non-responsive’ or ‘inoperative’ radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the ‘RADIO’ hard key/button on the AVN unit or when selecting the ‘RADIO’ icon on the AVN menu screen.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010699-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010699-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11010699","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"FORTE","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_kia_forte","2024_kia_forte"]},{"make":"KIA","model":"K5","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_kia_k5","2024_kia_k5"]},{"make":"KIA","model":"SORENTO","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_kia_sorento","2024_kia_sorento"]},{"make":"KIA","model":"SORENTO HYBRID","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_kia_sorento","2024_kia_sorento"]},{"make":"KIA","model":"SORENTO PHEV","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_kia_sorento","2024_kia_sorento"]},{"make":"KIA","model":"SOUL","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_kia_soul","2024_kia_soul"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}