{"nhtsa_id":11010698,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-11-20","date":"2024-11-15","document_id":"TSB_ELE303_R3","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"ELE","summary":"TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a ‘non-responsive’ or ‘inoperative’ radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the ‘RADIO’ hard key/button on the AVN unit or when selecting the ‘RADIO’ icon on the AVN menu screen.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010698-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010698-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11010698","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"CADENZA","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_kia_cadenza"]},{"make":"KIA","model":"CARNIVAL","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_carnival","2023_kia_carnival"]},{"make":"KIA","model":"EV6","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_ev6","2023_kia_ev6"]},{"make":"KIA","model":"FORTE","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_forte","2023_kia_forte"]},{"make":"KIA","model":"K5","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_kia_k5","2022_kia_k5","2023_kia_k5","2024_kia_k5"]},{"make":"KIA","model":"NIRO","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_kia_niro","2021_kia_niro","2022_kia_niro","2023_kia_niro"]},{"make":"KIA","model":"NIRO EV","year_from":2020,"year_to":2023,"match":"base","vehicle_ids":["2020_kia_niro","2021_kia_niro","2022_kia_niro","2023_kia_niro"]},{"make":"KIA","model":"NIRO PHEV","year_from":2020,"year_to":2023,"match":"base","vehicle_ids":["2020_kia_niro","2021_kia_niro","2022_kia_niro","2023_kia_niro"]},{"make":"KIA","model":"SELTOS","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_kia_seltos","2022_kia_seltos","2023_kia_seltos"]},{"make":"KIA","model":"SORENTO","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_kia_sorento","2022_kia_sorento","2023_kia_sorento"]},{"make":"KIA","model":"SORENTO HYBRID","year_from":2021,"year_to":2023,"match":"base","vehicle_ids":["2021_kia_sorento","2022_kia_sorento","2023_kia_sorento"]},{"make":"KIA","model":"SORENTO PHEV","year_from":2022,"year_to":2023,"match":"base","vehicle_ids":["2022_kia_sorento","2023_kia_sorento"]},{"make":"KIA","model":"SOUL","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_kia_soul","2021_kia_soul","2022_kia_soul","2023_kia_soul"]},{"make":"KIA","model":"SPORTAGE","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_kia_sportage"]},{"make":"KIA","model":"SPORTAGE HYBRID","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_kia_sportage"]},{"make":"KIA","model":"SPORTAGE PHEV","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_kia_sportage"]},{"make":"KIA","model":"STINGER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_stinger","2023_kia_stinger"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}