{"nhtsa_id":11010525,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-11-14","date":"2024-11-13","document_id":"TSB_BOD331","mfr_campaign":"SA587","replaces":null,"component":"STRUCTURE:BODY","mfr_system":"BOD","summary":"TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT OUTER DOOR HANDLE UNLOCK SENSOR (SA587) - This bulletin provides the procedure to improve the moisture seal both (LH and RH side) outer front door handles on certain 2025MY Sorento PHEV and HEV (MQ4 P/HEV) vehicles equipped with capacitive touch door handles, produced from April 15, 2024 through July 8, 2024. The affected vehicles may intermittently exhibit an inability to ‘unlock’ the front doors using the capacity touch door handle feature. When the outer front door handle gets wet, moisture may become trapped between the door handle grip body and the unlock touch sensor element which can reduce the touch input sensitivity. The front door(s) can be unlocked using the key fob if the door handle unlock touch sensor does not respond.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010525-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010525-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11010525","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO HYBRID","year_from":2025,"year_to":2025,"match":"base","vehicle_ids":["2025_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}