{"nhtsa_id":11010494,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-11-13","date":"2024-11-13","document_id":"LI82.10-P-078069","mfr_campaign":null,"replaces":null,"component":"EXTERIOR LIGHTING; VISIBILITY/WIPER","mfr_system":null,"summary":"Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress). Note: -If no reduction in the degree of fogging is visible, the rear lamp is defective and must be replaced. -It is not physically possible to defog the headlamps completely – some residual fogging may remain. Fogging does not impair the functionality or the service life of the rear lamps. -Simultaneous fogging of multiple component parts indicates extreme climatic conditions and also does not impair the functionality or the service life of the rear lamps. Remedy 2: You can recognize a defective rear lamp as follows: 1. Check the rear lamps to ensure that no external damage is present, and that the differential aeration cells and the diaphragm are present and correctly seated. -> If there are signs of external damage on the rear lamp, the component parts must be replaced as per WIS instructions. 2. Check the electrical connectors of the plugs and pins. -> If moisture/corrosion/etc. is present, the component part must be replaced as per WIS instructions. 3. Check for leak tightness -> Close all openings with Terostat IX or similar and establish and stabilize via an overpressure (40–50 mbar) via the plug. -> In the event of a sudden pressure drop, the component part must be replaced as per WIS instructions. Note: External damage to the rear lamps does not constitute a warranty or goodwill case.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010494-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010494-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11010494","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"lighting","name":"Lighting","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES BENZ","model":"C 300 4MATIC","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C300","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C350","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C63","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES 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