{"nhtsa_id":11010282,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-11-07","date":"2020-02-24","document_id":"SB-20-328","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY","mfr_system":null,"summary":"This Service Bulletin addresses mandatory Cortex Controller™ program updates for certain 20 YD Commercial and Residential Half/Pack® (featuring Odyssey Controls) units equipped with CNrG™ Tailgate identified in the Products Affected section below. This program update prevents the tailgate close function when the packer is fully extended, so that the CNrG™ Tailgate, packer panel assembly, or associated components do not become damaged closing onto the fully extended packer.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-11010282-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-11010282-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11010282","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HEIL","model":"FRONT END LOADER GARBAGE","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}