{"nhtsa_id":11010188,"type":"over_the_air","type_name":"Over-the-air update","date_added":"2024-11-07","date":"2024-11-01","document_id":"OTA-2024110001","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY24-25 C-Class, CLE, E-Class, GLC (206, 236, 214, 254 platform) vehicles, the infotainment system does not correspond with the latest series production configuration. The infotainment system control unit will receive an OTA software update. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010188-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11010188-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11010188","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLE53","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 300","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLE 300","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 450","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"E 350","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300 COUPE","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}