{"nhtsa_id":11009787,"type":"service_campaign","type_name":"Service campaign","date_added":"2024-11-05","date":"2024-10-19","document_id":"DP1035","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Polestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, has decided to launch Delivery Action DP1035: PS3 HLCM Reload before SW Update on certain MY 2025 Polestar 3 vehicles.&#13; Polestar investigations have identified that the High to Low voltage Converter Module (HLCM) software that might cause hardware damage to the HLCM during other software updates to the vehicle.&#13; The corrective action is to perform a HLCM Reload before any other softwares are downloaded to the vehicle.&#13; A total of 352 U.S. and 474 Candaian vehicles are eligible for this Delivery Action.&#13;","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11009787-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11009787-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11009787","components":[],"codes":[],"topics":[],"vehicles":[{"make":"POLESTAR","model":"POLESTAR 3","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_polestar_polestar-3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}