{"nhtsa_id":11009551,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-11-01","date":"2024-10-26","document_id":"LI83.70-P-078546","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint \"Weekly profile\" pre-entry climate control setting not available in the climate control menu or grayed out in the Mercedes me connect App. Cause There may be limitations on the indicator in the display due to incorrect parametrization in the head unit and PTCU SW. Remedy PTCU software update (N127)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11009551-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11009551-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11009551","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES","model":"EQA","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 250","year_from":2022,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 250+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 300 4MATIC","year_from":2022,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 350 4MATIC","year_from":2022,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}