{"nhtsa_id":11008877,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-10-09","date":"2024-10-03","document_id":"LI77.21-P-075807","mfr_campaign":null,"replaces":null,"component":"VISIBILITY/WIPER; STRUCTURE:BODY","mfr_system":null,"summary":"Complaint Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without entrapment event: a) from tilt position b) from sliding position Cause a) Sensitive parameterization of the automatic reversing function of the panoramic roof b) Sluggish operation through tolerances of various component parts in the roof mechanism, in particular, at higher temperatures Remedy a) Leave the sliding sunroof panel of the panoramic roof in the rear sliding position (fully open position) for at least 30 minutes (or overnight if necessary), then perform commissioning of the panoramic roof control unit (PSD, A98, TSSR254) b) Perform commissioning of panoramic roof control unit (PSD, A98, TSSR254) Reference to escalation closing during reversing processes (also described in Operator’s Manual), if vehicle in customer possession (see Video_1): If the panoramic roof blocks up when closing and then opens again slightly (reversing process): Immediately after automatic reversing, wipe forwards on the control panel of the overhead control panel and hold until the panoramic roof is closed. The panoramic roof is closed with greater closing force. If the panoramic roof blocks up again and then opens again slightly (reversing process): repeat previous step. The panoramic roof is closed again with greater closing force.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008877-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008877-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11008877","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300 COUPE","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}