{"nhtsa_id":11008748,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-10-08","date":"2024-10-02","document_id":"08-215-24","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Radio","summary":"\"Radio Over The Air Update from U31.42 to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank performance pages (Rearview Camera (RVC) functions normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media Tuner delayed. ● Charge Schedule not accepting updates via phone (RVC functions normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation Map black. ● Off-Road Pages inoperative (RVC functions normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC functions normally). ● Ghost touch on Navigation screen (RVC functions normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U31.42 to U33.43.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008748-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008748-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11008748","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"COMPASS","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_jeep_compass","2025_jeep_compass"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}