{"nhtsa_id":11008360,"type":"service_campaign","type_name":"Service campaign","date_added":"2024-10-03","date":"2024-10-20","document_id":"RCA-78-24-001-1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles that may have been built with the incorrect interior audio amplifier. On these vehicles, a firmware update may cause the audio system to stop working. Rivian will replace the interior audio amplifier. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008360-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008360-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11008360","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RIVIAN","model":"R1S","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_rivian_r1s","2023_rivian_r1s","2024_rivian_r1s"]},{"make":"RIVIAN","model":"R1T","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_rivian_r1t","2023_rivian_r1t","2024_rivian_r1t"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}