{"nhtsa_id":11008358,"type":"service_campaign","type_name":"Service campaign","date_added":"2024-10-03","date":"2024-09-20","document_id":"RCA-96-24-001-1","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":"Supplemental Components","summary":"Rivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1T and R1S vehicles that may have been delivered with a tire service kit that is missing some handle extension components, referenced in the owner's guide. Customers should be aware, based on the owner's guide, that without the handle extension components, it will be more difficult to raise and lower the vehicle with the supplied jack. Rivian will supply the missing components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008358-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11008358-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11008358","components":[],"codes":[],"topics":[],"vehicles":[{"make":"RIVIAN","model":"R1S","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_rivian_r1s","2023_rivian_r1s"]},{"make":"RIVIAN","model":"R1T","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_rivian_r1t","2023_rivian_r1t"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}