{"nhtsa_id":11007955,"type":"service_campaign","type_name":"Service campaign","date_added":"2024-09-23","date":"2024-09-20","document_id":"2024080001","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024 EQS (296 platform) vehicles, the supplementary booklet for the digital key was not included with the vehicle. Consequently, the digital key cannot be activated and as a result, it will become invalid and non-functional. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will add the supplementary booklet.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11007955-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11007955-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11007955","components":[],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"EQS SUV 450 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQS SUV 450+","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQS SUV 580 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"EQS SUV 680 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}