{"nhtsa_id":11007845,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-09-17","date":"2024-09-14","document_id":"08-202-24","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":"Radio","summary":"\"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Nav. ● Blank Performance Pages. Rearview Camera (RVC) functions normally. ● Android Auto® Voice Recognition Inop. ● Media Tuner Delayed. ● Charge Schedule HMI. RVC functions normally. ● Ambient Light Inop. ● Map in Cluster Inop. ● Media Widget Blank. ● Nav Map Black. ● Offroad Pages Inop. RVC functions normally. ● VR Inop. ● Incorrect Song Title Displayed, Carplay® only. ● HU switches from Media Page to Home Page. RVC functions normally. ● Ghost Touch on Nav screen. RVC functions normally. ● Widgets Missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the \"\"Camera View Pages\"\"\"\". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11007845-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11007845-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11007845","components":[],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_jeep_grand-cherokee","2023_jeep_grand-cherokee","2024_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND WAGONEER","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_jeep_grand-wagoneer","2023_jeep_grand-wagoneer","2024_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_jeep_wagoneer","2023_jeep_wagoneer","2024_jeep_wagoneer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}