{"nhtsa_id":11007603,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-09-10","date":"2024-08-31","document_id":"2075018/1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Issues with wireless charging/wireless charging does not work. Customer statement / workshop findings: The customer complains that the mobile device sometimes cannot be charged wirelessly. One of the following three situations is described: • The phone gets very hot while charging and charging is cancelled. • The phone is not charged and the following message is shown on the MMI: “The device cannot be charged as there is another object in the charging cradle.” • The phone does not start charging after it has been placed in the charging cradle. • The phone or individual processes are switched off to protect the phone as a result of heat generation. The mobile device supports wireless charging or the customer uses a charging cover that enables wireless charging","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11007603-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11007603-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11007603","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_bentley_bentayga","2021_bentley_bentayga","2022_bentley_bentayga","2023_bentley_bentayga"]},{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2018,"year_to":2024,"match":"base","vehicle_ids":["2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental","2023_bentley_continental","2024_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental","2023_bentley_continental","2024_bentley_continental"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_bentley_flying-spur","2021_bentley_flying-spur","2022_bentley_flying-spur","2023_bentley_flying-spur","2024_bentley_flying-spur"]},{"make":"BENTLEY","model":"redundant BENTAYGA","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}