{"nhtsa_id":11006990,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-09-04","date":"2024-07-22","document_id":"ITB23-015A","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. When diagnosing DTC B2E1B-06 for “AUTOMATIC ECALL” on an APPLIED VEHICLE: • If DTC B2E1B-06 is not “CRNT” in the IVC, do not replace the TCU. Erase the DTC. No further steps are needed. • If DTC B2E1B-06 is “CRNT” in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page.DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. When diagnosing DTC B2E1B-06 for “AUTOMATIC ECALL” on an APPLIED VEHICLE: • If DTC B2E1B-06 is not “CRNT” in the IVC, do not replace the TCU. Erase the DTC. No further steps are needed. • If DTC B2E1B-06 is “CRNT” in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Please discard previous versions of this bulletin.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11006990-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11006990-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11006990","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B2E1B"],"topics":[],"vehicles":[{"make":"INFINITI","model":"Q50","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_infiniti_q50","2021_infiniti_q50","2022_infiniti_q50","2023_infiniti_q50","2024_infiniti_q50"]},{"make":"INFINITI","model":"Q60","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_infiniti_q60","2021_infiniti_q60","2022_infiniti_q60"]},{"make":"INFINITI","model":"QX80","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_infiniti_qx80","2021_infiniti_qx80","2022_infiniti_qx80","2023_infiniti_qx80","2024_infiniti_qx80"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}