{"nhtsa_id":11006452,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-08-16","date":"2024-08-02","document_id":"SSM 52774","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11006452-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11006452-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11006452","components":[],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_ford_escape","2021_ford_escape","2022_ford_escape","2023_ford_escape","2024_ford_escape"]},{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer","2023_ford_explorer","2024_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_f-150","2022_ford_f-150","2023_ford_f-150","2024_ford_f-150"]},{"make":"FORD","model":"MAVERICK","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ford_maverick","2023_ford_maverick","2024_ford_maverick"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}