{"nhtsa_id":11006275,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-08-13","date":"2024-08-10","document_id":"08-181-24","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Radio","summary":"\"Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto Voice Recognition inoperative. ● Media Tuner delayed. ● Charge Schedule HMI (RVC Functions Normally). ● Ambient Light inoperative. ● Map in Cluster inoperative. ● Media Widget blank. ● Navigation Map black. ● Off road pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● HU switches from Media Page to Home Page (RVC Functions Normally). ● Ghost Touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New user profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the \"\"Camera View Pages\"\" (RVC Functions Normally). This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.28 or U33.9 to U33.43. NOTE: The Estimated National launch date is August 31, 2024.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11006275-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11006275-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11006275","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica","2024_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_chrysler_voyager","2023_chrysler_voyager","2024_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}